Installation and pre-installation

Installation and pre-installation  
Our experience suggests how important it is to master on a large-scale, an industrialized approach to the pre-installation and installation processes.

At SES, nearly 40 people are assigned exclusively to delivering installation and pre-installation services. They are involved either in project management or in training and certifying partner companies.

• Pre-installation technical visit:  conducted by a project manager in the customer's presence, for the purpose of defining detailed user specifications.
• Delivery control:  a procedure designed to prevent interruptions in installation work, usually carried out at night.
• Computer link-up:  the integration of our software platform into the customer's back-office system.  SES dedicated project teams implement the link-up at a very early stage, especially where large-scale and/or international deployment is required.
• Installation of the radio transmission infrastructure: this is carried out at night so that business is not disrupted. The infrastructure consists of a secure, two-tier antenna system (full back-up).
• Training and set-up: initialization of the electronic labels and on-site training of users and administrators.
• User acceptance test (UAT)  by the customer teams.

> Contact details | Services Technical support Tel.: +33 (0)1 34 34 61 65 Fax.: +33(0)1 34 34 61 62 E-mail: support@ses-esl.com   Customer service (equipment) Two numbers: Tel.: +33 (0)1 34 34 62 18 OR: +33 (0)1 34 34 60 93 Fax.: +33 (0)1 30 76 62 71 E-mail: sav@ses-esl.com